In the context of processes, the term "4 M" refers to the *four key factors* involved in any process, commonly used in quality management or manufacturing environments. The "4 M" stands for:
1. *Man* The people involved in the process, including their skills, knowledge, and behavior.
2. *Machine* The equipment, tools, or technology used in the process.
3. *Material* The raw materials, components, or supplies used in the process.
4. *Method* The procedures, techniques, or methods followed during the process.
These factors are often analyzed in a quality control framework to identify areas for improvement, resolve issues, and ensure efficiency in production or service delivery.